At Journey Stump Services, we respect your privacy and are committed to protecting your personal information in accordance with Canadian privacy law (PIPEDA).

Privacy Policy

Journey Stump Services
Effective Date: Tuesday, April 14th, 2026

Your Privacy Matters

At Journey Stump Services, we respect your privacy and are committed to protecting your personal information in accordance with Canadian privacy law (PIPEDA).

This policy explains what we collect, how we use it, and your rights.

What Information We Collect

Information You Provide

Name
Email address
Phone number
Property address (for quotes or service requests)

Automatic Technical Information

We may collect basic technical information such as IP address and browser type to ensure the website functions properly.

How We Use Your Information

Respond to inquiries and provide quotes
Schedule and coordinate relevant services
Communicate about your project

Advertising, Remarketing & Tracking

We advertise our services using Google Ads and Meta Pixel tracking tools.

These tools may help us:

Show ads to people who have visited our website
Measure advertising performance
Deliver relevant ads on Google and Facebook platforms

This may involve cookies or similar technologies. We do not manually identify users through this data.

Website Hosting, Forms & Cookies

Website Hosting

Our website is hosted by Wix. Wix may collect basic technical data such as IP address and device information for security and functionality.

Contact Forms

When you submit a form, your information is sent directly to our external email inbox so we can respond to your request.

Cookies

Cookies may be used for website functionality and advertising tools.

You may disable cookies in your browser settings at any time.

Sharing Your Information

We do not sell or trade your personal information.

We may share information only with:

Trusted service providers (website hosting, email services)
Advertising platforms such as Google Ads and Meta
Legal authorities if required by law

Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access.

Your Rights

Access your personal information
Request corrections
Withdraw consent (where applicable)

Data Retention

We retain personal information only as long as necessary to provide services or meet legal obligations.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

Journey Stump Services
Email: Journeystump@hotmail.com
Address: 60 Henderson Drive, Whitby, Ontario L1N 7Y5